CURRENT DELIVERY AREAS: QUEZON CITY, MANILA, SAN JUAN, MANDALUYONG, PASIG, MAKATI AND TAGUIG CONTACT# 8585-5528

FAQ

 

  1. What is the shipping fee? 

Shipping fee is based on the vendor’s location and delivery address.


The shipping options are already pre-selected by your vendor (either standard or same day delivery).


Standard courier delivery will take 2-3 days in Metro Manila, excluding preparation lead time of the vendor. Grab/Lalamove delivery is the same day, excluding preparation lead time of the vendor. Typically, preparation lead time needed by each vendor is 1-2 days.

You can contact the seller/vendor for rush and volume orders.

2. Where are you currently shipping?

Currently, we are only serving the following cities in Metro Manila:

 

Manila, Mandaluyong, Quezon City, Pasig, Taguig, San Juan & Makati. We plan to expand soon to the whole of Metro Manila.

3.  How do I track orders?

Vendors will update you with your orders.

For same day delivery,  vendors will coordinate with you directly while for standard shipping (2-3 days delivery), vendor or the courier will give you a tracking number. 

4.  How to estimate shipping fee?

Add your desired product to the cart and view the cart: https://www.newnook.ph/cart/

Then, enter your delivery address zip code.

Here is a sample:

* no need to Checkout to know the shipping fee.

5.    Are all products vegetarian, vegan or plant-based?

All our products are vegetarian but “not” all are vegan and plant-based.

 

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